Technical Support Service Support Hours Technicians are available from 8:30-4:30 CT Monday-Friday. Getting Support Visit our customer portal through our web site (lsspdocs.com). Make sure to include your company name, phone number, and detail of the issue. Up to two clients from every organization can submit tickets, as submissions from all users may cause communication problems. Your yearly renewal with LSSP covers access to our ticket support system. You can use the ticket support system

Weekly Training Offered at No Charge! In addition to the two classes mentioned above, LSSP offers weekly training classes that users can register for any time, as many times, at no additional charge. These classes are the best way to keep you up-to-date with what is new in your system, and is a tool to use as a refresher for some of the features you may not use too often. We urge everyone to sign

  2.995 Enhancement List Build/Assign workflow to a document “On The Fly”. New integration with new applications to pass information between them. Group Workflow – enabling an assignment of a workflow to a group, and once a person in the group completes the task, then it is removed from the others in the group. Delayed Workflow – Tickler reminders attached to document types for automatic workflow to begin. Assign a template when manually adding a

At the end of May 2016, LSSP will be releasing a new version of eDrawer 6 and PinPoint with the following new functions: Build/Assign workflow to a document “On The Fly”. New integration with new applications to pass information between them. Group Workflow – enabling an assignment of a workflow to a group, and once a person in the group completes the task, then it is removed from the others in the group. Tickler reminders