As you may already know, LSSP now has a new live chat with our customer support team. All users in your organization now have a button to click for immediate help, without having to find somebody in your organization to help them!
The live chat support is for all existing customers and all new customers signing up will have this immediate support now, as well.
The live support will be very simple: whether your question is on how to set up your structure, adding new documents, working with workflow, etc., all your questions will get answered immediately. We have hired on new staff to ensure that your questions are answered promptly.
With the new live chat support, we will be eliminating the weekly Q&A classes, since all users will now have immediate, live chat support. Other beginner training classes will be offered monthly at no cost as they have always been.
The live chat support can be accessed in the following ways:
- If you were not already using the logo in the top-left corner of your PinPoint database to direct a user to a web-page, we have updated the logo in your database to go directly to the live chat support.
- From the customer portal home page, there is a direct link to the live chat support.
PinPoint DMS – Top Performer for Summer 2022
PinPoint Document Management System Reviews PinPoint Document Management Software has earned a badge for being a top performing product on SourceForge.com! Our software has been selected by users as a quality product and has been selected from over 60,000 products! Join the thousands of PinPoint users going completely paperless with a document management system! For...Continue reading→
LSSP Corporation’s 20th Year in Document Management
20 Years of Document Management LSSP Corporation is celebrating its 20th year in the business of Document Management, serving over 25,000 users world-wide! Our first product eDrawer is still used today, but in 2006, we introduced PinPoint as a web-based document management solution. PinPoint is accessible from anywhere in the world, including from your smartphones...Continue reading→
PinPoint Awarded Top Performer
PinPoint Document Management Software has been recognized as a 2021 Top Performer by SourceForge.com To win the Winter 2021 Top Performer award, software companies had to receive enough high-rated user reviews to place their product in the top 10% of favorably reviewed products on SourceForge, which demonstrates the utmost quality that LSSP Corporation delivers to...Continue reading→
PinPoint 4.4 Upcoming Release
PinPoint Version 4.4 We are ringing in the new year with a new update! Some of the New Enhancements Recurring email reminders can be set on documents Workflow can be assigned/unassigned to documents in bulk Ability to rearrange Folder fields and Document Type fields Ability to mark onboard steps complete or incomplete Ability to change...Continue reading→
LSSP Corporation Awarded as “Top Performer” by SourceForge
LSSP Corporation has been awarded a Spring Top Performer Award by SourceForge, the world’s largest software review and comparison website. This award recognizes companies and products with a significant amount of favorable user reviews that puts them in the top tenth percentile of highly reviewed products on SourceForge. To win the Spring 2021 Top Performer...Continue reading→
PinPoint 4.30 Release
PinPoint 4.30 Upcoming Release Enhancements being added in the update: New Look & New Express Dashboard - All user and admin pages have been revised and updated. Users will also have the option of switching to a new express dashboard screen with quick action buttons. New Button to Minimize Menu - Option of minimizing the...Continue reading→
LSSP Corporation Recognized as Best-in-Class Leader by SourceForge
LSSP Corporation has been recognized as a "best-in-class category leader" by SourceForge, the world’s largest software reviews website. This award recognized companies and products with outstanding user reviews that are in the top five percentile of highly reviewed products on SourceForge. To win the Winter 2021 Leader award, each winner had to receive enough high-rated...Continue reading→
PinPoint 4.25 Release
PinPoint Application: New SSO (Single Sign-On) Integration Ability for users to view video files at the File Review Page PinPoint Desktop Application: Ability to set default settings in user profile Ability to update workflow tasks on the File Review Screen Ability to edit document metadata on the File Review Screen Ability to open and fill...Continue reading→
2020’s Best Document Management Software Solutions by Digital.com
After countless hours of research and reviewing over one hundred document management software companies, Digital.com has presented their top list of DMS solutions for 2020. Read about different solutions and their features to find out what will work best for you or your business. You can also compare prices amongst the various options. Be sure...Continue reading→
PinPoint 4.2 Enhancements
In Case You Didn't Know... PinPoint 4.2 was released in early September. Below are some of the enhancements that were added in this version! 4.2 Enhancements New Desktop App - The new app will allow users to access documents on their desktop, rather than using a browser. Included in the app will be the File Multiple,...Continue reading→
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